Gulf & Egypt · Arabic and English
Your enquiries live in WhatsApp. Your system should too.
We build custom systems for restaurants, cafes, shops and property agencies. We start with the one job that is eating your staff's day, not with software nobody opens.
Arabic throughout
Every screen, every message, right to left. Not a translation bolted on afterwards.
Fixed price first
We agree the price and the scope in writing before any work starts. No hourly surprises.
You own it
The system, the data and the accounts are yours. If we part ways, nothing switches off.
Support in writing
A named monthly fee and a response time you can hold us to, agreed before handover.
In plain words
You do not need to understand the software. You need the day to get easier.
Most people who call us have never bought software before. That is fine. Here is what we actually change, described the way it feels from behind the counter.
Today
Someone messages at 11pm
Nobody sees it until morning. By then they have booked somewhere else. After: the system answers in Arabic within seconds, asks the three questions you always ask, and the enquiry is waiting for your staff in order of priority.
Today
A customer from last month calls back
Three people search three notebooks and a WhatsApp group. After: their name, their last order and what they complained about, on one screen, in five seconds.
Today
You want to know how last week went
You ask the manager, who asks two people, and the answer arrives on Wednesday. After: one page on your phone, updated as it happens, that you can read in under a minute.
Today
The same number gets typed three times
Once into WhatsApp, once into a sheet, once into the invoice. Two of them are wrong. After: typed once, everywhere it needs to be, automatically.
Who you are hiring
A small team you can actually reach.
Axiom Automations is run by Abdulrahman Shafik from Cairo, working with a small group of collaborators. We are not an agency with a sales floor. When you send a message, the person who built your system is the person who reads it.
That is deliberate, and it is the reason we take a small number of clients at a time. It also means we will tell you when something is not worth building. We would rather lose the work than deliver a system that sits unused.
We work across the UAE, Saudi Arabia, Qatar and Egypt, in Arabic and English.
More about how we work →What we build
Four systems. Each one replaces a job somebody is doing by hand.
You do not have to take all four. Most clients start with one and add the next when the first has paid for itself.
01 · Start here
The enquiry handler
Answers every message that comes in on WhatsApp, Instagram, your website or SMS. Asks the questions you always ask. Sorts the serious enquiries from the time wasters and hands your staff a ready list.
Nothing new for your staff to log into.
02
The customer record
One place that holds every customer, what they bought, what they asked for and what went wrong. Built around the departments you actually have, not a template.
Arabic, right to left, on phone and desktop.
03
The owner's page
The numbers you currently ask people for, on one screen, updating by themselves. Sales, staff, stock, enquiries. Readable in under a minute on your phone.
No spreadsheet, no asking the manager.
04
The repetitive work
Invoices, reminders, daily reports, supplier orders, rota messages. Anything your staff does the same way every day gets done without them.
We watch a shift first, then decide what to automate.
Work we have delivered
Systems in daily use, and what they actually are.
You can open every one of these and click through it yourself. We would rather you judge the work than read our description of it.
Egypt
Property agency, full operation
A complete system for a real estate company covering accounting, sales, inventory and a live dashboard for the CEO. Arabic throughout, right to left. This is the largest build we have delivered.
Open the system →Qatar
Consultancy, brand and website
A custom site and brand identity for a restaurant consultancy in Doha, built to win work from restaurant owners rather than to look impressive to other designers.
Open the site →Saudi Arabia
School, operations system IN PROGRESS
An operations system for a school in Jeddah covering every department, with Iqama expiry tracking and automated reading of incoming email. Still being built, shown here as it stands.
Open the system →Being straight with you: we have not yet delivered a system for a restaurant or a cafe. Our delivered work is in property, education and consultancy. If you are a restaurant or cafe owner, you would be our first in that category, and we will price and scope it accordingly. We will also put you on the phone with the clients above so you can ask them what we were like to work with.
How a build runs
You pay at milestones, not up front.
The most common thing we hear is that somebody paid a developer, got half a system, and then could not reach them. Here is how we remove that risk.
Step 1
We watch a shift
On site, or over a video call if you are not in Cairo. We write down what your staff does by hand. You pay nothing for this.
Step 2
Fixed scope, fixed price
One document: what we will build, what we will not, what it costs, and when it is finished. You sign it before any money moves.
Step 3
Payment in three parts
A third to start, a third when you have seen it working, a third when your staff are using it. If we stall, you stop paying.
Step 4
We train your staff, not just you
In Arabic, on the floor, during a normal shift. A system your people do not use is a system you did not buy.
Step 5
Handover and support
Every account and password in your name, written documentation, and a support agreement with a monthly fee and a response time. From $250 a month, one business day response.
Pricing
Three packages. The price is the price.
Every build is custom, but the shapes repeat. Find yourself below. If your situation does not fit, the audit call is free and we will quote one fixed number for it.
Package 01
One System
$1,500one off, delivered in 2 to 3 weeks
For a single location that wants one thing fixed properly.
- The enquiry handler, on the channels you already use
- Set up in Arabic and English
- Staff training on the floor
- 30 days of fixes included
Package 02
Connected
$4,000one off, delivered in 4 to 6 weeks
For a business where information is being re-typed between people.
- Everything in One System
- Customer record for up to two departments
- The owner's page on your phone
- Two repetitive jobs automated
- 60 days of fixes included
Package 03
Full Operation
$9,500one off, delivered in 8 to 12 weeks
For multiple branches or a business with real departments.
- Everything in Connected
- Every department, with permissions per role
- Accounting and inventory where you need them
- Unlimited automated jobs within scope
- 90 days of fixes included
Ongoing support, optional
From $250 a month, with a one business day response time, written into the agreement. Cancel with 30 days notice. You keep the system either way.
Larger than this
Above $15,000 we do not quote from a package. We spend a day understanding the operation first, then give you one fixed number and a delivery date.
Before you commit
The questions worth asking any vendor.
Including us. If a supplier will not answer these plainly, that tells you something.
Are you a registered company?
Does it really work in Arabic?
What happens if you disappear?
My staff barely use the software I already pay for. Why would they use this?
A freelancer quoted me a few hundred dollars for this.
I already pay for Foodics, Odoo or Zoho. Is this not the same thing?
Who owns the system and the data?
How long until it actually works?
Tell us what is breaking.
The first call is 30 minutes and costs nothing. We will ask what your staff does by hand, tell you whether we can help, and if we cannot we will say so and point you somewhere better.