Services
What we build, without the jargon.
Four things. Read the ones that sound like your problem and skip the rest. If none of them describe your situation, the call is still free.
Service 01 ยท where most clients start
The enquiry handler
Your staff never has to open anything new. This lives where your messages already arrive.
The problem
Messages arrive on WhatsApp, Instagram, your website and sometimes SMS. Somebody has to read each one, work out whether it is real, ask the same three questions, and write it down somewhere. At night and during the rush, that does not happen, and the enquiry is gone.
What we build
A system that reads every incoming message in Arabic or English, replies within seconds, asks your qualifying questions, and hands your staff a sorted list with the serious ones at the top. Anything it is unsure about goes to a person, flagged.
- Works on WhatsApp, Instagram, Facebook, your website and SMS
- Replies in the customer's language, day or night
- Asks the questions you choose, in the order you choose
- Flags anything unusual for a human instead of guessing
- Nothing for your staff to install or log into
Typically
$1,500
Live in
2 to 3 weeks
Service 02
The customer record
Sometimes called a CRM. It just means one place that remembers your customers.
The problem
What you know about a customer is spread across a notebook, three phones, a WhatsApp group and one person's memory. When that person is off, the business forgets. When a customer calls back, nobody knows who they are.
What we build
One screen per customer holding everything: contact details, every order or enquiry, what they complained about, what they are owed, who spoke to them last. Built around the departments you actually have, with each person seeing only what they should.
- Arabic, right to left, on phone and desktop
- Search by name, number or anything else in under five seconds
- Permissions by role, so staff see their own work and you see all of it
- Your existing records imported, not re-typed
- Works alongside your POS rather than replacing it
Typically
$2,500 to $6,000
Live in
4 to 6 weeks
Service 03
The owner's page
One screen. Readable in under a minute. On your phone, while you are somewhere else.
The problem
To find out how the week went you ask your manager, who asks two other people, and the answer arrives on Wednesday and is partly wrong. You are running the business on numbers that are always three days old.
What we build
A single page showing only the numbers you actually act on, updating by itself. We decide together what belongs on it during the audit call, and we deliberately keep things off it. A dashboard with forty numbers gets read once.
- Sales, enquiries, staff and stock, depending on your business
- Updates as things happen, no waiting for a report
- Built for a phone screen first
- A daily summary sent to WhatsApp if you prefer that
- Branch by branch if you have more than one
Typically
$1,200 to $3,000
Live in
2 to 4 weeks
Service 04
The repetitive work
We watch a shift before we quote this one. You cannot automate what you have not seen.
The problem
Every business has jobs that are done the same way every single day by a person who would rather be doing something else. Writing invoices. Chasing payments. Sending the rota. Re-typing an order into a supplier's form. Copying yesterday's numbers into a sheet.
What we build
We sit with your team for a shift, write down every repeated action, and then automate the ones worth automating. We will tell you which ones are not worth it. Usually about half of them are not.
- Invoices and receipts generated and sent
- Payment reminders that go out without anyone remembering
- Daily and weekly reports written and delivered
- Supplier orders raised from your own stock levels
- Rota and shift messages sent to the right people
Typically
$600 per job
Live in
1 to 2 weeks each
Just as important
What we will not sell you.
A supplier who says yes to everything is telling you something about how the project will go.
- A replacement for your POS. If Foodics or your till already does the job, keep it. We connect to it instead.
- A mobile app. Almost no small business needs one, and the ones that build them regret the maintenance. We will say so.
- Anything we have not seen you do by hand first. Automating a process nobody has watched is how you get an expensive system nobody uses.
- A monthly licence for software you paid us to build. You own it outright. Support is separate and optional.
- Work we are not the right people for. If a freelancer can do it properly for less, we will tell you on the call.
Not sure which one you need?
That is normal, and it is what the first call is for. Thirty minutes, no cost, no obligation. Describe a normal week and we will tell you where the time is going.
Already know what you want?
Email the short version and we will come back with a fixed number and a date.